Courier Agents Guidelines

All consignments must be pre-alerted, and supplier’s invoices sent to Courier Agents/ Small Package Consolidators. Any consignment without supplier’s invoices will not be processed (at the time of sorting), by Customs. These consignments will be secured at the courier facilities/shed #5. These consignments will be subsequently dealt with by customs on the submission of relevant shipping documents.

  1. Courier Agents/Small Package Consolidators MUST indicate on the Bill of Lading/Airway Bill (BL, AWB), the exporter's name and address. NOTE: Exporter/Shipper field must contain the actual name of the Exporter/Supplier and not the name of the shipping agent or shipping line. This requirement is mandatory, and failure to adhere to this requirement may result in delays in sorting/ processing consignments.
  1. Courier Agents/Small Package Consolidators, and Customs to sort shipments to identify and release the packages which qualify under the De Minimis System.
  1. Officers shall sort packages, utilizing the Sorting List generated in ASYCUDA. To print the list, the Manifest must be registered.
  1. Before or after the sorting process is complete, Courier Agents/Small Package Consolidators shall pay duties and taxes on pre-alerted cargo (i.e. consignments with accompanying supplier’s invoices) on behalf of their clients. This should be done, using the “SD4” Declaration Regime. This arrangement covers non-commercial shipments only.
  1. Courier Agents/Small Package Consolidators are required to provide the importer with a receipt (Sec 263 of the Customs Act) containing the classification of the goods, the transaction number, and a breakdown of the duties and taxes paid.
  1. Importers of commercial consignments can designate any registered broker or tariff clerk to act on his/her behalf.
  1. Duty is payable on all items in a consignment if the consignment does not qualify for De minimis treatment, i.e. if the Cost, Insurance and Freight (CIF) total is over $150.00 XCD. The applicable duty will be charged on items on importation.
  1. Sorting of cargo will be conducted by officers stationed at the shed in conjunction with a rotating team of officers to aid in making the sorting and delivery faster and more effective.
  2. The Customs Act # 20 of 2010, provides for severe penalties for offences of:
    • Improper Importation of Goods (section 45),
    • Submitting False Declarations (Section186),
    • Counterfeiting Documents (section 187) 
    • Fraudulent Evasion of Duty (section 189).

Where such violations are detected, offenders are liable to be prosecuted or fined and the goods are liable to forfeiture.

Contact us

Customs & Excise Division

Woodbridge Bay

Fond Cole


 Tel. 1 767 266 3730/266 3717